We build and run AI voice agents end-to-end for outbound and inbound operations — collections, reminders, sales and service. Engineered for the outcome, priced like software.
Trusted by lenders and enterprises across Southeast Asia
From multifinance lenders to digital banks, teams across the region rely on Kataliz to take repetitive calls off their agents’ plates — automating payment reminders, collections and customer service while recovering more, sooner.
There’s no shortage of voice tech. What’s rare is a partner who knows your operation, builds the agent around it, and stays accountable for the result.
We’ve run real collections and customer-ops voice programs. You get playbooks, scripts and hard-won judgement — not a blank API and good luck.
ExperienceFrom agent design to live calls on your numbers, we build, train and run it end-to-end — so you’re not assembling speech, voice and telephony yourself.
End-to-endWe own the entire voice stack — including our own telephony. Nothing to stitch together, no vendor finger-pointing. One team owns the outcome.
Full stackSpeaks English, Bahasa Indonesia and Bahasa Malaysia with local accents, and built for the compliance your industry demands.
Local & compliantOutbound, inbound, and the quality layer that keeps every call on-script and improving.
Run payment reminders, collections, surveys and follow-ups at scale. The agent dials, holds the conversation, and logs the outcome — thousands of calls a day, every one consistent.
Answer every call instantly — customer service, account queries, payment arrangements — with no hold music and no missed calls after hours.
Score 100% of conversations — human or AI — for quality, compliance and outcomes. Spot what your best agents do, and coach the rest with evidence.
Anyone can dial. In collections, the recovery comes from how you stage accounts, sequence outreach, capture payments and stay compliant — at scale. That’s the part we’ve spent years getting right.
improvement in recovery rate
Collections teams running Kataliz voice agents have improved recovery rates by up to 4× — reaching more accounts, sooner, with consistent, compliant conversations on every call.
Import accounts and segment by risk, balance and bucket.
Rolling and batch campaigns, configured to your strategy.
Account-level cadence, retries and disposition logic.
Voice agents plus WhatsApp and SMS, in one sequence.
Promises-to-pay, payments and restructures logged automatically.
Built-in compliance guardrails and live performance.
SmartCollect runs the full lifecycle above — campaign management and the day-to-day operation — so your team sets the strategy and the platform executes it. No spreadsheets, no disconnected dialers, no manual list-pulling.
Collection Manager AI does the operational heavy lifting — building and adjusting campaigns, prioritising the right accounts, and keeping outreach on track — so a small team can run a large book without dropping compliance or coverage.
We build every layer — so the model, the orchestration, the channel and the outcome all speak the same language.
The voice AI engine — natural, low-latency, interruptible phone calls.
Runs campaigns across voice and text — retries, webhooks and the Trainer that coaches each agent.
End-to-end debt collection — staging, campaigns, payments and compliance.
AI quality assurance that scores every conversation.
WhatsApp and messaging — so voice and text run as one outreach motion.
Every call your system hands us flows through the platform to the customer — then the outcome flows back, is analysed, and retrains the agents. It doesn’t just run a process; it gets better at it.
If your business runs on phone calls — reminders, collections, service — Kataliz pays for itself.
Multifinance, banks and digital lenders automating payment reminders, collections and compliant outreach.
Augment your floor with AI agents and score 100% of calls for quality and performance.
Add a voice layer to onboarding, renewals and support without building telephony yourself.
Payment reminders, debt collection, customer service — if you run high-volume customer conversations, automate them.
Join our live session for a hands-on look at how Kataliz voice agents run outbound and inbound conversations end-to-end — and how teams put them to work in weeks, not months. Live demo + Q&A.
// Date & registration link — coming soon
Book a 30-minute call. We’ll look at your outreach, show you a live agent, and map the fastest path to value.